1. Introduction

Ignyte ("we," "our," or "us") operates the website at ignyte.now and provides AI-powered Instagram growth services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using Ignyte, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Information You Provide

Account information: name, email address, and authentication credentials via Manus OAuth
Instagram handle and niche preferences during onboarding
Agent configuration settings including target audience, tone, and automation rules
Payment information processed securely through Stripe (we do not store card details)
Communications you send to us, including support requests

Information Collected Automatically

Usage data: pages visited, features used, and interaction patterns
Device information: browser type, operating system, and screen resolution
Log data: IP address, access times, and referring URLs
Analytics data collected via privacy-respecting analytics (Umami)

3. How We Use Your Information

To provide, maintain, and improve our AI agent services
To process transactions and manage your subscription
To personalize your experience and agent configurations
To send you service-related notifications and updates
To monitor and analyze usage trends to improve our platform
To detect, prevent, and address technical issues or abuse
To comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

Service providers: Stripe for payment processing, cloud infrastructure providers for hosting
Legal requirements: When required by law, subpoena, or government request
Safety: To protect the rights, property, or safety of Ignyte, our users, or the public
Business transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS/SSL), secure authentication via OAuth, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us at [email protected]. We will delete your data within 30 days of a verified request, except where retention is required by law.

7. Your Rights

Depending on your jurisdiction, you may have the right to: access your personal data, correct inaccurate data, request deletion of your data, object to or restrict processing, data portability, and withdraw consent. To exercise any of these rights, contact us at [email protected].

8. Cookies and Tracking

We use essential cookies for authentication and session management. Our analytics provider (Umami) is privacy-respecting and does not use cookies for tracking. We do not use third-party advertising cookies.

9. Children's Privacy

Ignyte is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected data from a child under 16, we will take steps to delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected].